Secure Shopping

Our online ordering service is hosted on a secure-server, so you can be confident that when you send your details they will be held in a safe environment. Once our order has been processed the details are permanently removed from the website.

Privacy Policy

We are committed to protecting your privacy. We only use the information we collect about you to process your orders and keep you up to date of new products and special promotions. We do not sell, trade or rent your personal information to others. We follow strict security procedures in the storage and disclosure of information that you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Delivery Promise

All orders are normally despatched to the delivery address that you supply within 21 days of receipt. If an item is temporarily unavailable for any reason or has a longer lead time, then you will be notified of the revised despatch date and given the opportunity to cancel your order. Your credit card will be debited prior to despatch of your order.

Delivery Costs

All UK Orders

  • £6.50 if total product basket is under £30.00

All Overseas Orders

  • £28.00 (maximum of any 10 items)

Pricing

The price you pay is the price shown in the checkout section of our website at the time you place your order. If an error in pricing occurs, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If you cancel and you have already paid for the goods, you will receive a full refund.

VAT

All prices are inclusive of VAT at the current rate.

Returns

We accept the return of all items only if they are returned within 14 days and in their original packaging and condition. Under these circumstances we will issue a full refund for the price you paid for the item (less delivery charge.) You will be responsible for the cost of the postage to return the goods. This does not affect your statutory rights.

Refunds will only be given after the returned item has been received and inspected. It is recommended that you use registered post or recorded delivery when returning goods.

Cancellation

All cancellations must be in writing and e-mailed to sales@harrogate-sulphur-soap.co.uk.

Contacting Us

If you need to contact us, please email Info@harrogate-sulphur-soap.com. Alternatively, you can telephone us on + 44 (0) 1274 620 166 or write to The Harrogate Sulphur Soap Company, P O Box 231, Pudsey, West Yorkshire, LS28 0DJ, England

Errors & Omissions

Harrogate Sulphur Soap cannot be held responsible for any errors or omissions contained within the website.

Copyright

This website including all content is copyright protected. Any infringement of these rights will be vigorously pursued.

Contact Us

Do you need some advice or have an enquiry about your order? Please get in touch we are happy to help you.

Address

The Harrogate Sulphur Soap Company, P O Box 231, Pudsey, West Yorkshire, LS28 0DJ